Negotiation & Mediation
Support in difficult conversations, disagreements, settlements and high-stakes negotiations.
We help individuals, businesses and organisations navigate difficult negotiations, disputes and sensitive engagements — with a clear focus on finding a workable way forward.
Kenya • Africa • Beyond | Independent • Practical • Discreet
Start a Confidential ConversationWe combine practical experience, structured thinking and negotiation to help clients address difficult situations with clarity and confidence. Our work starts with understanding the people, interests, pressures and realities behind the problem — not simply the problem as it first appears.
Support in difficult conversations, disagreements, settlements and high-stakes negotiations.
Practical support for entrepreneurs, SMEs and organisations facing commercial decisions and challenges.
Structured assistance analysing disputes, identifying interests and exploring workable options.
Support with repayment arrangements, settlements, restructuring and practical resolutions.
Guidance on claims processes, documentation, negotiations and stakeholder engagement.
Preparation and strategic support for commercial terms, obligations and business relationships.
Independent analysis of complicated situations with clear options, risks and next steps.
Support with sensitive conversations and relationships involving competing interests.
Strategic communication and negotiation when facing a sensitive or high-pressure situation.
Non-legal negotiation and mediation support for personal disagreements seeking practical solutions.
Strategic preparation for engagements with institutions, organisations and public bodies.
Independent information gathering and analysis to support informed decisions.
Many difficult situations first require someone who can listen, establish the facts, understand the interests of the parties, identify realistic options and help create the right conversation. We work in that space between the problem and the solution — while recognising that some matters ultimately require qualified legal or other specialist professionals.
A confidential initial conversation to understand the situation and what you want to achieve.
We examine the facts, interests, objectives, risks and practical constraints.
We identify realistic options and an appropriate negotiation or engagement strategy.
We assist with negotiation, engagement, advisory support or referral where specialist help is required.
Individuals • Entrepreneurs & SMEs • Companies • Community organisations • Institutions • Professionals • Landlords & tenants • Commercial parties • Insurance clients • Stakeholder groups
John Paul Wakungwi is the founder of The Negotiator Consultancy, bringing practical experience from business, insurance, financial services, the beverage industry, agribusiness, logistics, sales and community engagement.
His approach is grounded in preparation, listening, strategic communication and the belief that complicated situations become easier to navigate when the real interests of the people involved are understood.
The focus is not on promising an easy answer. It is on helping clients understand the problem, assess their options and negotiate the next step intelligently.
THE NEGOTIATOR CONSULTANCY · EAST AFRICA
Strategic mediation and practical dispute-resolution support for regional merchants, transport SACCOs and cross-border logistics firms operating across Kenya, Uganda and beyond.
Request a Strategic ConsultationTarget issue: Transit shipments and trucks delayed or detained due to compliance friction, valuation disputes or tariff-classification disagreements.
Our intervention: Documentation review and compliance-focused negotiation to clarify regulatory demands, address penalties and pursue an accelerated, compliant cargo release.
Relevant authorities may include KRA and URA.
Target issue: Regional trade defaults, including a buyer failing to pay a supplier, where cross-border proceedings may be slow, costly or complex.
Our intervention: Out-of-court debt restructuring and settlement negotiations designed to protect cash flow and, where possible, preserve commercial relationships.
Target issue: Regional agricultural, merchandise and wholesale traders moving high-value goods under vague verbal agreements or weak documentation.
Our intervention: Pre-shipment advisory to clarify commercial terms, review documentation and identify compliance requirements before goods move across borders.
We help clients organise the facts, understand points of friction and pursue workable, compliance-focused resolutions. Engagements are assessed individually and do not guarantee cargo release, settlement or a particular regulatory outcome.
Share the essentials of your trade, logistics or commercial dispute. Please avoid sending trade secrets or highly sensitive documents before appropriate confidentiality arrangements are in place.
Tell us what you are dealing with, what outcome you are seeking and where you need support.
The Negotiator Consultancy provides independent consultancy, negotiation, mediation, strategic advisory and dispute-support services. We are not a law firm and do not provide legal representation or legal advice unless expressly provided by a duly qualified and authorised legal professional. Where a matter requires legal representation or specialised professional services, clients may be advised to engage an appropriately qualified professional. Engagements are subject to agreed terms, scope and fees.